Privacy Policy
Last Updated: 14 October 2026
1. Introduction
Welcome to Kidsheetu (www.kidsheetu.com), a digital educational product brand operated by Sociallay, a proprietorship owned by Sheetal Kalola, based in Gujarat, India.
At Kidsheetu, we value and respect the privacy of our customers, website visitors, parents, teachers, and caregivers.
This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our website, purchase digital educational products, or communicate with us.
By using our website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we obtain your consent before processing personal information.
2. Information We Collect
We may collect the following information when you visit our website, register an account, purchase a product, or contact our support team:
- Full name
- Email address
- Mobile phone number
- Billing address and location details
- Order and purchase information
- Customer account details
- Payment transaction references and status
- Customer support messages and feedback
- Device information, IP address, and browser details
- Website usage information and cookies
We collect only information reasonably necessary to operate our website, process purchases, deliver products, and provide customer support.
3. Payment Information
Payments made on Kidsheetu are processed through authorized third-party payment gateway providers.
Kidsheetu does not directly store complete credit card numbers, debit card numbers, CVV codes, UPI PINs, or banking passwords.
We may retain transaction references, payment confirmation details, order amounts, and billing information for order verification, accounting, refunds, and legal compliance.
4. How We Use Your Information
We may use collected information for the following purposes:
- Processing and confirming customer orders
- Delivering purchased digital educational products
- Providing download links and Google Drive access
- Managing customer accounts and product licenses
- Providing customer support through email or WhatsApp
- Resolving payment and technical issues
- Improving website functionality and user experience
- Preventing fraud and unauthorized product distribution
- Maintaining business and transaction records
- Sending product updates and promotional communications where permitted
- Complying with applicable legal obligations
5. Children’s Privacy
Kidsheetu creates educational products for children. However, our website’s purchasing and payment services are intended for adults aged 18 years or above.
We do not knowingly request children to independently provide personal information, create purchasing accounts, or complete financial transactions.
Parents, guardians, and caregivers are responsible for supervising children’s use of our educational materials.
Where personal information relating to a child is collected, we will follow applicable legal requirements, including obtaining appropriate parental or guardian consent where required.
We do not knowingly use children’s personal information for prohibited behavioral advertising or tracking.
6. Digital Product Delivery
Kidsheetu primarily delivers products electronically through website downloads, email, Google Drive, or other secure digital delivery methods.
We may use customer information such as name, email address, order number, and purchase records to provide access, verify purchases, and resolve delivery issues.
Some products may include license identifiers, watermarks, or restricted access links to protect intellectual property and manage authorized use.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, maintain shopping carts, remember preferences, analyze website traffic, and measure advertising performance.
These may include essential cookies, analytics cookies, and marketing cookies.
Depending on the services enabled, we may use tools such as Google Analytics, Google Ads, and Meta advertising services.
Where required by law, we obtain consent before using non-essential cookies or tracking technologies.
Visitors may manage cookies through their browser settings or available website privacy controls.
8. WhatsApp and Email Communication
Customers may contact Kidsheetu through WhatsApp, email, or website contact forms.
We may use the information provided to answer inquiries, assist with product access, provide learning guidance, and resolve purchase-related issues.
We may send product updates, educational information, or promotional messages where permitted by law and with appropriate consent.
Customers may opt out of optional marketing communications at any time by contacting us.
9. Customer Reviews and Testimonials
Customers may voluntarily provide feedback, written reviews, photographs, or videos relating to their experience with Kidsheetu products.
We will seek appropriate permission before publicly using identifiable customer testimonials, children’s photographs, or videos for promotional purposes.
Customers may share private feedback without agreeing to its public use.
10. Sharing Information with Third Parties
We may share limited customer information with trusted service providers where necessary for business operations.
These may include:
- Payment gateway providers
- Website hosting providers
- Email and communication platforms
- Cloud storage and digital delivery services
- Website analytics and advertising providers
- Customer support services
- Accounting, legal, and regulatory service providers
We share information only for relevant business purposes and in accordance with applicable law.
We do not sell customer contact lists or personal information to third parties for monetary consideration.
11. Data Security
Kidsheetu takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.
These measures may include secure website connections, restricted access, account authentication, and reputable third-party service providers.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
12. Data Retention
We retain personal information only for as long as reasonably necessary for order processing, product delivery, customer support, license verification, accounting, legal compliance, and dispute resolution.
When information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable legal obligations.
13. Your Privacy Rights
Subject to applicable law, customers may request:
- Information about how their personal data is processed
- Access to applicable personal information
- Correction of inaccurate information
- Deletion of personal information where legally permitted
- Withdrawal of consent where applicable
- Unsubscription from optional marketing communications
- Review of privacy-related concerns or grievances
To submit a privacy-related request, please email hello@kidsheetu.com.
We may verify your identity before processing a request and may retain certain records where legally required.
14. International Data Processing
Kidsheetu operates from India and may serve customers internationally.
Some third-party service providers may process or store information outside India. Where applicable, we will comply with relevant data protection requirements and use appropriate safeguards.
15. Third-Party Websites
Our website may contain links to external services, including payment gateways, Google Drive, video hosting platforms, and social media websites.
These third-party services operate under their own privacy policies. Kidsheetu is not responsible for their independent data handling practices.
16. Legal Compliance
Kidsheetu aims to handle personal information in accordance with applicable Indian privacy and data protection laws, including the Information Technology Act, 2000, relevant rules, and applicable provisions of the Digital Personal Data Protection Act, 2023 and related rules as they come into force.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements, website functionality, business operations, or data handling practices.
Updated policies will be published on this page with a revised effective date. Where required, we will provide additional notice or obtain consent.
18. Contact Information and Privacy Grievances
For privacy-related questions, requests, or complaints, please contact:
Brand Name: Kidsheetu
Business Name: Sociallay
Proprietor: Sheetal Kalola
Website: www.kidsheetu.com
Email: hello@kidsheetu.com
Phone: +91 9925629292
Business Address:
A-401, Shatak Dreams,
Behind Mirchmasala Restaurant,
Near R. K. Cycle Store,
Vallabh Vidyanagar, Anand – 388120,
Gujarat, India.
Privacy-related grievances may be submitted through the contact details above. We will review and respond within applicable legal timelines.
Kidsheetu is committed to protecting customer privacy while providing accessible and engaging digital educational resources for children and families.